Documents and knowledge
Use ESearch or Knowledge Search when the primary task is finding answers across unstructured sources.
Guide
Enterprise documents, structured catalogs, and specialist domains need different search models. This guide helps teams choose a starting point by looking at the shape of the records and the decisions users make.
01 / Scope
Use ESearch or Knowledge Search when the primary task is finding answers across unstructured sources.
Use VSearch or Ecommerce Search when attributes and filters drive decisions.
Explore DSearch or Domain Search when records must be gathered and normalized for a specific field.
02 / Method
Write down example queries and what a good answer contains.
Check source structure, field quality, and update needs.
Select a small but representative slice to test relevance and usability.
03 / Outputs
Specific scope, compatibility, schedule, and commercial terms are confirmed in a project agreement.
04 / Questions
A shared platform is possible, but ranking and interface behavior should reflect each task.
Start by confirming reliable source retrieval, permissions, and evaluation before adding generated answers.
A source sample and query test will make the gaps visible.
Your next useful answer
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